At Diagnostic Connections we pride ourselves on being able to deliver great support to all of our customers. We support our customers both via email and telephone. Here's what to do if you need our help. 

1. Call us on 07825 249 249 or 07948 485 941

Our working hours are from 9am till 4pm Monday to Friday. No scripts just real specialists. We try to fix any issues you may be having with operating the tool over the phone. If there is an issue with the tool itself we do most repairs in house. If this is required you will be advised how is best to return your equipment. 

2. Teamviewer Remote Support

Please click the Teamviewer Quick Support link below and email or call us with your Remote I.D. number/password and have the equipment connected to a vehicle ready to test.


3. Email us at and one of our technical team will respond as soon as possible

Need help with report printing?  Watch this helpful video showing how to print from the ArtiPad to an HP Wireless printer.

Please note both the ArtiPad and HP Printer MUST be on the same WiFi connection. 

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Diagnostic Connections Ltd sponsors /partners The Simply Diag Network 



6 Midas House Calleva Park Aldermaston Reading RG7 8EA, ENGLAND, United Kingdom

0118 304 8449

©2018 by Diagnostic Connections Limited.